Adventure tourism – Leaders – Personnel competence
(ISO 21102:2020, IDT)
Published by Standards Malaysia in 2022
This document establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments.
This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.
